Here are ten key statistics that highlight online search behavior and the importance of digital marketing for law firms:
Search Engines as the Starting Point:
96% of people seeking legal advice use a search engine to begin their search. (Google Consumer Survey)
Website Visits for Action:
74% of legal prospects visit a law firm's website with the intention to take action, such as contacting the firm or seeking more information. (Google Legal Services Study)
Internet Usage to Find Law Firms:
38%e of legal prospects use the Internet to find a law firm, showcasing the importance of a robust online presence. (FindLaw U.S. Consumer Legal Needs Survy)
Importance of Local Attorneys:
71% of legal prospects believe it is important to have a local attorney, emphasizing the need for localized SEO strategies. (FindLaw U.S. Consumer Legal Needs Survey)
Contact by Phone:
74% of legal prospects who start their search online end up contacting a law firm by phone, highlighting the importance of having clear contact information on your website. (FindLaw U.S. Consumer Legal Needs Survey)
High Conversion to Hiring:
87% of legal prospects that contact a lawyer go on to hire one, and 72% will only contact one lawyer, stressing the importance of prompt responses. (FindLaw U.S. Consumer Legal Needs Survey)
Non-Branded Searches:
62% of legal keyword searches are non-branded, such as "California injury attorney," meaning potential clients often search generically rather than by specific law firm names. (FindLaw U.S. Consumer Legal Needs Survey)
Speed of Response Matters:
42% of law firms take more than three days to respond to a message from a new potential client, which can lead to lost opportunities. (Law Firm Content Pros)
Lead Tracking Issues:
26% of law firms do not track their leads at all, missing crucial data for optimizing marketing efforts and improving client acquisition. (PracticePanther)
Incomplete Contact Information Collection:
86% of the time, law firms fail to collect an email address, and 45% of the time, they fail to collect a phone number during initial client interactions. (Clio)
Importance of SEO:
75% of law firms that invest in SEO see an increase in website traffic and online visibility, leading to more leads and clients. (National Law Review)
Organic Search Traffic:
Organic search is the top source of website traffic for law firms, accounting for 53% of all website traffic. (Clio)
Mobile Optimization:
31% of all law firm-related website traffic comes through mobile search, yet only a third of law firm websites are optimized for mobile devices. (Elite Legal Marketing)
Outdated Websites:
40% of small law firms don’t have websites, significantly limiting their ability to attract new clients through online channels. (Rocket Marketing)
Personalized Content:
97% of law firm websites fail to deliver any kind of personalized content, missing opportunities to engage potential clients more effectively. (Rocket Matters)
Contact us at 888.253.0980 to learn how we can help you implement these insights and enhance your digital marketing efforts.
Sources: Google Consumer Survey, Google Legal Services Study, FindLaw U.S. Consumer Legal Needs Survey, National Law Review, Clio, Elite Legal Marketing, Rocket Marketing, Rocket Matters.